The CIC Institutes

Personal Lines
Learn how to develop a strong personal lines book of business, identify which clients provide the most revenue and ways to grow commission income with this comprehensive course.  In the CIC Personal Lines course, you will focus on the Property Casualty insurance industry, covering topics related to Personal Residential and Personal Auto, including policy coverages, limitations, and exclusions.  Through the use of examples of Personal Umbrella or Excess Policies, you will learn how to respond in the event of a loss.

Topics include Personal Residential Coverages, Personal Automobile Coverages, and Personal Umbrella/Excess Coverages.

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Commercial Casualty
Become familiar with current, practical policy knowledge and learn how to apply the limits of insurance and recommend appropriate endorsements.  In the CIC Commercial Casualty course, you will gain a detailed understanding of the coverage, limitations, and exclusions of the Commercial General Liability (CGL) Policy, the Business Auto Policy (BAP) and the Workers’ Compensation and Employers’ Liability Insurance Policy (WC & EL Policy). 

Topics include Commercial General Liability (CGL) Concepts and Coverage, Additional Insurance Concepts and Endorsements, Business Automobile Coverages and Endorsements, and Workers’ Compensation and Employer’s Liability. 

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Commercial Property
Learn the latest trends in commercial property insurance and innovative ways to maximize coverages with up-to-the-minute forms.  In the CIC Commercial Property course, you will gain a detailed understanding of Commercial Property coverages and endorsements and learn how to maximize coverage and protect your property accounts.

Topics include Commercial Property Coverage Forms & Endorsements, Commercial Property Causes of Loss and Endorsements, and Time Element Coverages and Endorsements.

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Commercial Multiline
Learn how to help commercial clients navigate critical issues, such as cyberthreats and crime from both property and casualty perspectives.  In the CIC Commercial Multiline course, you will learn how to identify Commercial Inland Marine, Crime, Cyber and Employment Practices exposures.  The course will also help you learn about the types of coverage available to address these exposures as you develop insurance programs for your clients.

Topics include Commercial Inland Marine Concepts and Coverages, Employment Practices Liability Insurance, Crime Coverages and Endorsements, Cyber Exposures and Coverage, and Excess Liability/Commercial Umbrella Coverages.

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Life and Health 
What are the basic characteristics, provisions, and riders found in most life, health, and retirement contracts?  Learn how to target these financial products to meet your client’s personal and business needs.  In the CIC Life and Health course, you will learn practical information related to Life and Annuity Policies, Business Life Concepts, Health Insurance, and Employee Benefits. You will leave the class with information that you can put to use immediately.

Topics include Life & Annuity Policies, Business and Life Concepts, and Health Insurance and Employee Benefits Concepts.

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Agency Management
Contains 3 Hours of Arizona Ethics CE Credit!
Learn the fundamentals of strategic planning within an agency and learn what actions are needed to achieve growth.  In the CIC Agency Management course, you will learn how to apply the management theories, methods, and procedures necessary to operate a successful insurance agency.  You will leave the class prepared to implement strategies designed to increase agency profitability.

Topics include Strategic Planning, Agency Talent Management, Managing Agency Client Retention and Acquisition, Managing Agency Technology Utilization, and Ethical Responsibility. 

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Insurance Company Operations
Learn more about how you can apply advanced executive strategies to improve business functions and promote company success.  In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions.

Topics include Executive and Financial Management, Product Development, Underwriting, Claims Management and Product Distribution. 

Update Requirements

Once you attain the CIC designation, you must attend at least one of the following programs annually:

• CIC Institute
• Certified Risk Managers Course
• James K. Ruble Seminar *Must be a dues-paid member of the Society to register

No exams are required to earn update credit

Other update options are available via Risk & Insurance Education Alliance

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CIC Program Benefits

• Current, practical course content applicable to your everyday work.
• National recognition within the industry for the program and designation, for your knowledge, and professionalism.
• The program meets most states’ annual CE requirements.
• Ample choices – more than 300 institutes held nationally each year.
• The fee includes a comprehensive notebook for future reference.
• You can substitute any CRM course for any one CIC institute to earn the CIC designation.
• The coveted CIC designation signifies a higher professional level of experience and competence.