Skip Ribbon Commands
Skip to main content

CIC Designation

Certified Insurance Counselor (CIC) Designation Program
The Certified Insurance Counselors (CIC) Program has been the insurance industry's premier, proven source for practical, real-world education since 1969. According to the Producer Profile publication, commercial lines producers with the CIC designation earn 30% more than those without the designation.

The CIC Program is designed to meet the practicing insurance professionals need for technical knowledge in all areas of the insurance industry. Each institute consists of two days of intensive instruction. As of January 1, 2022, the two-hour CIC exam will be taken online the week following the program with a 96-hour window of opportunity for completion.

As of January 1, 2019, each CIC Institute is approved for 16 hours of Continuing Education Credit in Arizona.  The James K. Ruble Graduate Seminars are approved for 16 hours of Continuing Education Credit in Arizona.

The CIC institutes

Personal Lines
Learn how to develop a strong personal lines book of business, identify which clients provide the most revenue and ways to grow commission income with this comprehensive course.  
In the CIC Personal Lines course, you will focus on the Property Casualty insurance industry, covering topics related to Personal Residential and Personal Auto, including policy coverages, limitations, and exclusions.  Through the use of examples of Personal Umbrella or Excess Policies, you will learn how to respond in the event of a loss.  Topics include:  Personal Residential Coverages, Personal Automobile Coverages, and Personal Umbrella/Excess Coverages.

Commercial Casualty
Become familiar with current, practical policy knowledge and learn how to apply the limits of insurance and recommend appropriate endorsements.  In the CIC Commercial Casualty course, you will gain a detailed understanding of the coverage, limitations, and exclusions of the Commercial General Liability (CGL) Policy, the Business Auto Policy (BAP) and the Workers’ Compensation and Employers’ Liability Insurance Policy (WC & EL Policy).  Topics include:  Commercial General Liability (CGL) Concepts and Coverage, Additional Insurance Concepts and Endorsements, Business Automobile Coverages and Endorsements, and Workers' Compensation and Employer's Liability. 

Commercial Property
Learn the latest trends in commercial property insurance and innovative ways to maximize coverages with up-to-the-minute forms.  In the CIC Commercial Property course, you will gain a detailed understanding of Commercial Property coverages and endorsements and learn how to maximize coverage and protect your property accounts.  Topics include:
Commercial Property Coverage Forms & EndorsementsCommercial Property Causes of Loss and Endorsements, and Time Element Coverages and Endorsements. 

Commercial Multiline
Learn how to help commercial clients navigate critical issues, such as cyberthreats and crime from both property and casualty perspectives.  In the CIC Commercial Multiline course, you will learn how to identify Commercial Inland Marine, Crime, Cyber and Employment Practices exposures.  The course will also help you learn about the types of coverage available to address these exposures as you develop insurance programs for your clients.  Topics include:  Commercial Inland Marine Concepts and Coverages, Employment Practices Liability Insurance, Crime Coverages and Endorsements, Cyber Exposures and Coverage, and Excess Liability/Commercial Umbrella Coverages.

Life and Health 
What are the basic characteristics, provisions, and riders found in most life, health, and retirement contracts?  Learn how to target these financial products to meet your client’s personal and business needs.  In the CIC Life and Health course, you will learn practical information related to Life and Annuity Policies, Business Life Concepts, Health Insurance, and Employee Benefits. You will leave the class with information that you can put to use immediately.  Topics include:  Life & Annuity Policies, Business and Life Concepts, and Health Insurance and Employee Benefits Concepts.

Agency Management - Contains 3 Hours of Arizona Ethics CE Credit!
Learn the fundamentals of strategic planning within an agency and learn what actions are needed to achieve growth.  In the CIC Agency Management course, you will learn how to apply the management theories, methods, and procedures necessary to operate a successful insurance agency.  You will leave the class prepared to implement strategies designed to increase agency profitability.  Topics include:  Strategic Planning, Agency Talent Management, Managing Agency Client
Retention and Acquisition, Managing Agency Technology Utilization, and Ethical Responsibility. 

Insurance Company Operations
Learn more about how you can apply advanced executive strategies to improve business functions and promote company success.  In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions.  Topics include:  Executive and Financial Management, Product Development, Underwriting, Claims Management and
Product Distribution. 

Update Requirements
Once you attain the CIC designation and experience the recognition, prestige, and career fulfillment that come with it, you must attend at least one of the following programs annually:

  • CIC Institute
  • Certified Risk Managers Course
  • James K. Ruble Seminar *Must be a dues-paid member of the Society to register
(No exams are required to earn update credit.)
Other update options are available at

CIC Program Benefits
Expect to learn a lot, and use your new knowledge to begin doing your job better immediately. Your edge over the competition is the biggest CIC benefit. Plus,

  • Current, practical course content, applicable to your everyday work.
  • The coveted Certified Insurance Counselor (CIC) designation signifies a higher professional level of experience and competence.
  • Curriculum tailored to your particular region.
  • National recognition within the industry for the program and designation, for your knowledge, and professionalism.
  • The program meets most states' annual CE requirements.
  • Ample choices - more than 300 institutes held nationally each year.
  • The fee includes a comprehensive notebook for future reference.
  • You can substitute any CRM course for any one CIC institute to earn the CIC designation.
2024 Registration Fees:
$450 per participant for the CIC Institutes, and $450 per participant for a James K. Ruble Graduate Seminar. Ruble seminars are for CIC designees who are current with their CIC dues to the National Alliance. 

You may take any institute in any sequence that you wish.

To obtain your CIC designation, you must complete and pass any five examinations within 5 years of passing your first CIC exam.

2024 Class Schedule:

June 5-62024
CIC Agency Management Live Institute - Web-Based ONLY

August 7-8, 2024
CIC Life & Health Institute - Web-Based ONLY 

October 9-10, 2024
CIC Commercial Multiline Live Institute - Web-Based ONLY

December 4-5, 2024
CIC Personal Lines Live Institute - Web-Based ONLY

We no longer use PDF Registration Forms. The full list of all of our programs can be found at our Find A Class webpage