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CIC Designation

Certified Insurance Counselor (CIC) Designation Program
The Certified Insurance Counselors (CIC) Program has been the insurance industry's premier, proven source for practical, real-world education since 1969. According to the Producer Profile publication, commercial lines producers with the CIC designation earn 30% more than those without the designation.

The CIC Program is designed to meet the practicing insurance professionals need for technical knowledge in all areas of the insurance industry. Each institute consists of two days of intensive instruction followed by a rigorous optional examination.

As of January 1, 2019, each CIC Institute is approved for 16 hours of Continuing Education Credit in Arizona.  The James K. Ruble Graduate Seminars are approved for 16 hours of Continuing Education Credit in Arizona.

The CIC institutes

Personal Lines

This institute prepares you to address the unique and special needs of individuals, families, and family members. You will learn to deal with the complexity of the myriad of forms associated with policies, risks, and coverages. This institute covers: Personal Residential Coverages, Personal Automobile Coverages and Personal Umbrella/Excess Coverages.

Commercial Casualty

Explore casualty exposures and coverages as they relate to this critical area. Presentations are custom-tailored to reflect the laws and changes in policies in the state in which the institute is held. This institute encompasses: Commercial General Liability Concepts and Coverage, Business Automobile Coverages and Endorsements, Workers Compensation and Employers Liability and Additional Insured Concepts & Endorsements.

Commercial Property

This institute explores the essential fundamentals related to all types of commercial property. As a participant, you will learn how to use innovative ways to maximize coverage for commercial accounts. This institute covers: Commercial Property Coverage Forms and Endorsements, Commercial Property Causes of Loss and Endorsements and Time Element Coverages and Endorsements.

Commercial Multiline

This program explores commercial multi-lines exposures and will help you become familiar with important coverages. After completing this course, participants will be able to explain the reasons to consider purchasing Crime Coverage as well as breaking down Commercial Inland Marine coverage.  We'll identify the first and third patrty exposures related to e-commerce and the Internet. This institute covers: Commercial Inland Marine Concepts and Coverages, Crime Coverages and Endorsements, Cyber Exposures and Coverages, Employment Practices Liability Insurance and Excess Liability/Commercial Umbrella Coverages.

Life and Health
Research has shown that the opportunities for property and casualty agents to develop life and health business are virtually limitless. This institute furnishes the background and knowledge you need to serve this demand and to build the confidence you need to handle this market. This institute covers: Life and Annuity Policies, Business Life Concepts, Health Insurance and Employee Benefits Concepts.

Agency Management - Contains 3 Hours of Arizona Ethics CE Credit!
Agency personnel today must be both professional insurance counselors and sound business people. Learn how to balance these functions by building and maintaining staff support, maximizing customer service, and improving overall operations while increasing the agencys bottom line. This institute combines classroom presentations and group discussions to provide you the opportunity to deal with real issues and problems. It includes: Strategic Planning, Talent Acquisition and Development, Client Retention and Acquisition, Technology Utilization and Ethical Responsibility.

Insurance Company Operations
ICO will cover strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions. The individual topics are: Executive Strategies, Actuarial Practices and Accounting, Product Development, Agency/Policyholder Services, Underwriting and Claims.

Update Requirements
Once you attain the CIC designation and experience the recognition, prestige, and career fulfillment that come with it, you must attend at least one of the following programs annually:

  • CIC Institute
  • Certified Risk Managers Course
  • James K. Ruble Seminar *Must be a dues-paid member of the Society to register
(No exams are required to earn update credit.)
Other update options are available at

CIC Program Benefits
Expect to learn a lot, and use your new knowledge to begin doing your job better immediately. Your edge over the competition is the biggest CIC benefit. Plus,

  • Current, practical course content, applicable to your everyday work.
  • The coveted Certified Insurance Counselor (CIC) designation signifies a higher professional level of experience and competence.
  • Curriculum tailored to your particular region.
  • National recognition within the industry for the program and designation, for your knowledge, and professionalism.
  • The program meets most states' annual CE requirements.
  • Ample choices - more than 300 institutes held nationally each year.
  • The fee includes a comprehensive notebook for future reference.
  • You can substitute any CRM course for any one CIC institute to earn the CIC designation.
Registration Fees:
$420 per participant for the CIC Institutes, and $445 per participant for a James K. Ruble Graduate Seminar. Ruble seminars are for CIC designees who are current with their CIC dues to the National Alliance.

You may take any institute in any sequence that you wish.

To obtain your CIC designation, you must complete and pass any five examinations within 5 years of passing your first CIC exam.

Currently CIC Institutes have been rescheduled as Live Webinars on the GoToWebinar platform. We are hopeful that beginning in August of 2021, that we can safely welcome participants back to live, in-person environments once again.  If it is safe to do so by then, we will look to secure the location and announce where at that time.

June 9-10, 2021
CIC Agency Management Live Webinar

August 4-6, 2021
CIC Insurance Company Operations Live Webinar

October 6-8, 2021
CIC Personal Lines Institute - 

December 8-10, 2021 
CIC Commercial Multiline Institute - 

If you require PDF Registration Forms, go to Find A Class