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Agents Council for Technology

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The industry’s leading technology experts provide blueprints on disaster planning, cyber security, customer experience and other emerging trends to help your agency. ACT is always looking for ways to help you work smarter, save time and market services. With our work groups made up of agency, carrier, and vendor representatives tackling technology workflow issues for you, ACT creates best practices for the independent agency system on cybersecurity, digital/mobile, future trends, and much more.

CYBERSECURITY & COMPLIANCE

NEW Cyber Guide 3.0
Understand the emerging risks, cybercrime trends, and regulations and find solutions to secure your agency. Our Cyber Guide 3.0 also provides cyber service provider overviews.

ADA & Accessibility Resource Page
Lawsuits against small businesses (independent agents) for non-ADA-compliant websites are rampant. This FAQ gives you the background needed to understand the accessibility landscape and lists resources to engage web visitors with disabilities.

TRENDING TECH 

IoT Deep Dive
The Internet of Things is impacting so many areas of our work - and our customers' worlds. This guide helps you understand how you can counsel your customers on the benefits and coverages of IoT devices to streamline their business and personal lives. 
 
Remote Work Best Practices & Remote Work Agreement
Modern technology and the current environment is disrupting the way we work - most of us are working outside of the traditional office. Our 'Remote Work Best Practices' ensure you and your team optimize your remote office layouts and keep all as productive as possible.

CUSTOMER EXPERIENCE

The Customer Experience Lifecycle
What digital interactions do customers want from their independent insurance agents? Tap into technology, and motivate your team to provide the digital ease of doing business service today's insurance consumers demand. 

Agency Disaster Plan
Whether a disaster is natural or man-made, your agency must be ready to run your business and serve your customers. This online and downloadable plan will help you prepare your office, agency staff, technology, carrier and other interactions to take action at a moment's notice.


To learn more visit independentagent.com/ACT or contact ACT@iiaba.net
 
 

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Big "I" | Agents Council for Technology The industry’s leading technology experts provide blueprints on disaster planning, cyber security, customer experience and other emerging trends to help your agency.​
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