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AZ COVID-19 Resources

Big I Coronavirus Site - The insurance resource on the pandemic.
Big I Roadmap to Recovery and Reopening - Curated resources to help your agency recover, communicate with clients, lead staff and continue to serve your community.
Stronger Together Site - Open site with pandemic resources for your clients that you can share.

Arizona Department of Insurance Regulatory Actions on COVID-19
Regulatory Bulletin 2020-07 - 12/7/2020: Coverage of COVID-19 Vaccines
Arizona Licensing Notice
 - 4/17/2020: Provisional producer licenses on and producers are not required to have online CE course exams proctored until social distancing guidelines are lifted. 
Regulatory Bulletin 2020-04 - 4/16/2020: COVID-19 and Insurance Customer Relief; Flexibility
Regulatory Bulletin 2020-03 - 4/14/2020: Complying with Regulatory Requirements during the Public Health Emergency
Regulatory Bulletin 2020-02 - 4/3/2020: Implementation of Executive Order 2020‐07 Proactive Measures to Protect Against COVID‐19 and Executive Order 2020‐15 Expansion of Telemedicine.

Industrial Commission of Arizona Workers Compensation Action on COVID-19

Arizona Workers Compensation Notice - 5/14/2020: Recommendation to carriers and self-insured employers to evaluate COVID-19 claims in conjunction with Arizona law.


COVID-19 Numbers      


United States


CDC reports 24,000-64,000 Americans die every year from the flu.
12,469 Americans died from the 2009-2010 Swine Flu.
675,000 Americans died from the 1918 Spanish Flu.

Arizona Attorney General's COVID-19 Consumer Protection Website

Common COVID-19 Scams Identified by the Arizona Attorney General Office:

  • Business Email Compromise Scams
    • Bad actors are pretending to be institutions or companies that consumers do business with ordinarily.  They are contacting consumers with emails made to look like legitimate requests from these institutions or companies and requesting that funds and information be sent in a different way than normal due to COVID-19. Review the FBI's tips and red flags.
  • Charity Scams
    • Scammers may solicit donations directly or through crowdfunding sites such as GoFundMe. Before donating, do your homework. Ask for written information (including annual reports) about the charity before you donate. Find out how your donation is distributed and how much of your donation will actually go to the charity itself (compared to administrative costs). You can also use websites like to read important reports.
  • Door-to-Door Scams
    • Fraudsters are going door-to-door offering services that they claim will protect residents from COVID-19. Do not allow anyone to access your home that you do not know or have not asked to assist you.
    • Con artists are going door-to-door pretending to work for the census, and asking consumers for financial information and money. The Census has suspended field operations until April because of COVID-19.
  • Economic Stimulus Scams
    • Fraudsters are trying to steal money and information by engaging in Government Imposter Scams (see below for tips) and claiming to sign consumers up or qualify them for a stimulus check.
  • Fake Test Kit Scams
    • Scammers are selling fake at-home coronavirus diagnostic kits. At this time, the FDA has approved only one at-home testing product. Before purchasing an at-home testing kit, verify that it is approved by the FDA..
  • Family Emergency Scams
    • Scammers may use COVID-19 as a pretext for tricking consumers into thinking a loved one is in trouble and needs money immediately.
      • In the past, these scams often are phone calls where the fraudster pretends to be a grandchild or family member claiming to be in trouble or requiring immediate financial assistance.
      • Consumers who receive such a call should resist the urge to act right away and take steps to verify the caller's identity.
      • Do not send gift cards, cash, or money transfers.
  • Government Imposter Scams
    • Scammers are pretending to be government employees to steal money and information. Remember the following if someone contacts you claiming to be from the government:
      • The government will never ask you to pay anything up front to get money, a credit, or a refund.
      • The government will never call and ask for your Social Security number, bank account information, or credit card number.
      • The government will never threaten to arrest you for not providing personal information or ask you to purchase gift cards.
  • Internet Scams
    • Bad actors are creating fake advertisements claiming to have important information about COVID-19. Do not click on any link promising important information about COVID-19. Stay informed by going to the websites of reputable sources like the Centers for Disease Control (CDC) and the Arizona Department of Health.
    • Stay informed by going to the websites of reputable sources like the Centers for Disease Control and Prevention (CDC) and the Arizona Department of Health.
    • Phishing Emails – Beware of emails claiming to be the CDC or the World Health Organization. Fraudsters are sending fake emails to gain access to your computer and financial information. Do not click any links in any unsolicited emails.
  • Miracle Product Scams
    • Scammers are selling fake treatments and cures for COVID-19. Beware of any product claiming that it can prevent, treat, or cure COVID-19. Currently, there are no vaccinations and no proven cures for the virus.
  • Money Mule Scams
    • Fraudsters are asking consumers to help them move illicit funds through online jobs, dating websites, and apps.  Unless you are personally or professionally responsible for another person or entity, do not conduct financial transactions for anyone or give anyone access to your financial accounts. Review the FBI's tips.
  • Mortgage Relief Scams
    • The FTC published detailed information regarding scams targeting homeowners in distressed loan situations.
  • Phone Scams
    • The number of scam robocalls, text messages, and emails regarding COVID-19 are on the rise. Hang up on robocalls, do not respond or click links in unsolicited texts, and do not click links in unsolicited emails.
  • Shopping Thieves
    • Fraudsters are offering to shop for self-isolating people. Do not trust random strangers to shop for you.
  • Work-from-Home Scams
    • Scammers are selling fake jobs, fake investments, and fake ways of making money working from home. Before engaging in a business venture from home, review the six tips.